Returns & Exchanges
At The Cope, we want you to be completely satisfied with your purchase, which is why we offer a hassle-free 30-day return window for all items in their original condition. Whether you need a different size or a full refund, our team is dedicated to making the process as smooth as possible.
Initiate Your Request
Log into your account portal and select the order containing the items you wish to return to receive a unique Return Authorization number.
Prepare the Package
Place the items in their original packaging with all tags attached and include the printed return slip inside the box.
Ship the Item
Affix the prepaid shipping label provided in your portal to the outside of the package and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned goods, we will process your refund or exchange within 5 to 7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing