Frequently Asked Questions
Everything you need to know about shopping with The Cope.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental US. You will receive a tracking number via email as soon as your package leaves our warehouse.
What is your return policy?
We offer a 30-day return window for all unused items in their original packaging. Simply contact our support team to initiate a return and receive a prepaid shipping label.
Do you ship internationally?
Yes, The Cope ships to over 50 countries worldwide. International shipping rates and delivery times vary based on your location and are calculated at checkout.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and Google Pay for a seamless checkout experience.
How can I track my package?
Once your order is shipped, you will receive an email containing a tracking link. You can also log in to your account on our website to view your order status in real-time.
Are your products covered by a warranty?
Yes, all products purchased from The Cope come with a standard one-year manufacturer's warranty against defects in materials and workmanship.